Changes between Android and iOS
If you change between the iPhone and Android devices, You need to cancel your automatic payment for your existing mobile phone in the payment-related store (for example, App Store / Google Play). please click the below to cancel the subscription.
Cancel in Android
Cancel in iPhone
Changes between same OS platform
If it is a change between the same device, just use the same app store account with your previous device. please check the following.
- Google Play Store (or App Store)> Make sure you're signed in with the account you purchased the Prism service
- Verify that your payment was successful
- [iOS] Settings> iTunes and App Store> Apple ID> View Apple ID> Subscriptions> Manage> Check if iSharing is subscribed
- [Android] Play Store > menu(top left) > Subscriptions > Check if iSharing is subscribed
- iSharing > Menu> Settings> Restore