There are a variety of reasons why the location detection may not be very accurate. Please check the below requirements or refer to the device-specific guides at the bottom.
Have the latest version of the app installed
Our development team is constantly working to improve location accuracy. The latest version of the app would offer the best available location detection technology.
- [iPhone] How to update the app
- [Android] How to update the app
Turn on location services (GPS) at all times
Having location services (GPS) turned on is the most basic setting for iSharing to detect your location. Please make sure that it is enabled with all the appropriate permissions given to iSharing.
Turn on high location accuracy settings on your device
There are additional settings that allow even more accurate location detection.
- [iPhone] Turn on "Precise Location" for iSharing in Settings
- [Android] Enable "High Accuracy" and turn on Google Location Accuracy
Check that the internet connection is steady
Reliable internet access is required to avoid interruptions in location sharing and history features.
- Turn on both WiFi and Data, regardless of which one you’re connected to
- Have data left in your wireless plan, if you don’t have unlimited data
- [Android] Check additional data saving settings on your phone
Turn off Low Power Mode or Battery Saver Mode
Depending on the device, the phone may shut down iSharing from running in the background if a battery-preserving setting is turned on.
Have iSharing running in the background at all times
- [iPhone] Turn on Background App Refresh for iSharing
- [Android] Exclude iSharing from Battery Optimization
Check your surroundings
Please note that accuracy also depends on your environment and your phone. For instance, if you’re underground or have a very old phone, the iSharing app will have difficulty sharing your precise location.
For additional information on how to improve your location accuracy, please refer to the guides below:
If you continue to experience issues with location accuracy, please let our support team know through the app (menu - contact us).